Returns and Exchanges
Returns and Exchanges
If you are not 100% satisfied with your online purchase from Angling Outfitters simply ship it back to us within 10 days for a refund or store credit.*
We stand behind what we sell. If a product purchased from us online is defective within 10 days of purchase, we will ship you a new one at no additional expense as soon as we receive the defective item back from you.
*Customer responsibilities: Customers returning products are responsible for shipping the original product back to us including the cost. Returned products must include: original receipt, ALL original packaging and package contents and must be in New Saleable condition.
Some products may be subject to a 20% restocking fee or store credit only.
Return shipping instructions
Packaging
Pack all products inside a box with at least 2-3 inches of packing around the product for protection. Packing could be packing peanuts, bubble wrap or crumpled up newspaper.
Defective item exchange
Email sales@anglingoutfitters.net for shipping label and additional instructions.
Return
Customers are responsible for shipping on return items. It is recommended that you insure your return package to avoid any costs resulting from damage in transit. Please ship all return items to:
Angling Outfitters Returns
684460 Rd 68,
Woodstock, ON
N4S 7V7
Non-Refundable and Non-Exchangeable Items
- Shipping costs
- Special orders
- Anennas
- Books/software